Shipping policy

Shipping Policy — WITREN

Last updated: October 2026

At WITREN, our apparel is made to order and shipped directly to our customers in the United States. Below you’ll find everything you need to know about shipping, estimated delivery times, and order tracking.

U.S. Shipping

WITREN currently ships physical orders within the United States only.

We do not offer international shipping at this time.

Shipping Rates

For eligible standard T-shirt orders:

Standard U.S. Shipping — $4.95

FREE U.S. Shipping — on orders of $60 or more after discounts

The free shipping threshold is based on the merchandise subtotal after discounts have been applied.

Shipping rates for products that use a different fulfillment or shipping profile will be displayed at checkout before payment.

Estimated Delivery

Most eligible standard T-shirt orders arrive within:

5–8 business days from the order date

This is an estimated delivery window and not a guaranteed delivery date.

Business days are Monday through Friday, excluding U.S. federal holidays.

Delivery times may occasionally vary due to production volume, carrier delays, weather, holidays, or other circumstances outside our control.

Made-to-Order Products

WITREN products are made to order, which means your item is prepared specifically for you after your order is placed rather than pulled from pre-made inventory.

This allows us to offer a wider range of designs while reducing unnecessary inventory.

Order Tracking

Once your order ships, you’ll receive an email with your tracking information.

Please allow up to 24–48 hours for the carrier’s tracking system to begin showing updates after your tracking number is issued.

You can also check the status of your shipment through our Track Your Order page.

Shipping Address

Please review your shipping address carefully before completing your order.

If you notice an error, contact us as soon as possible at:

support@shopwitren.com

We’ll do our best to update the address if your order has not yet entered fulfillment.

Once an order has entered production or has shipped, we may no longer be able to change the delivery address.

WITREN cannot be responsible for delivery issues caused by an incorrect or incomplete address submitted at checkout.

Delayed or Lost Packages

If your package has not arrived within the estimated delivery window:

Check your tracking information for the latest carrier update.
Allow a few additional business days for possible carrier delays.
Contact us at support@shopwitren.com with your order number if you still need assistance.

We’ll work with our fulfillment and shipping partners to help investigate the shipment.

Undeliverable or Returned Packages

If a package is returned because of an incorrect or incomplete address, unsuccessful delivery attempts, or refusal of delivery, additional shipping charges may apply if the order needs to be shipped again.

We’ll contact you by email if your package is returned to us or to one of our fulfillment partners.

Peak-Season Delivery

During high-volume periods such as holidays, major promotional events, or unusually busy production periods, fulfillment and carrier delivery times may take longer than usual.

If you’re ordering for a specific date, holiday, or gift occasion, we recommend ordering as early as possible.